The Certified Balance Score
Card Professional program, of Carlton Advanced Management Institute,
USA, done in India in association with Middle Earth Consultants and Brought to you by Talent Engagement. |
Aims
The overall aim of the program is to make
the participants understand the various aspects of Balanced
Scorecard, and how it can be used as a strategy execution
tool for enhancing the overall productivity of the organization.
By the end of the program the participants would:
| • |
Understand the organizational performance models and
diagnose the reasons for the lack pf performance in
an organization |
| • |
Understand the benefits of Balanced Score Card as
an integrated performance management system. |
| • |
Understand the key terms used in context of Balanced
Score Card like Leading & Lagging indicators, cascading
etc. |
| • |
Learn to develop key strategic profiles/strategic
destination and construct and use strategy maps. |
| • |
Learn the methodology to create and implement a balanced
scorecard system. |
| • |
Learn to develop 4 perspectives of performance measures:
financial, customer, internal process, learning &
growth. |
| • |
The ways to sustain and improve the balanced scorecard.
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Description:
The program contains five modules designed in such
a way that the candidate being trained is equipped with all
the knowledge and practical competencies required to fully understand
the various aspects of balanced scorecard and implement it successfully
in an organization. The first module targets to understand the
basic of performance planning in an organization. The second
modules encompass all the basic concepts about balanced scorecard.
The third and fourth modules aim to understand the methodology
to create and implement a balanced scorecard system by developing
four perspectives of performance measures: financial, customer,
internal process, learning & growth. The last module will
cover all about communicating, sustaining and improving the
scorecard. |
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Target
Audieance for the program
The course is meant for people who are involved at the strategic
level of an organization and who are involved in the planning
and execution of the various key strategies of an organization.
It is designed to cater to those professionals who are/ will
be involved in the process of organization development, who
might not possess a valid certification of their proficiency
in organization development.
Duration: 2 days |
Brief
| MODULE 1: Performance
issues in organizations |
MODULE 2: Understanding
the balanced scorecard |
| • |
Understanding performance |
| • |
Performance drivers |
| • |
Organizational performance models |
| • |
Reasons for lack of performance |
| • |
Evolution of Balance Scorecard and statistics |
|
| • |
Definition of Balance Score Card |
| • |
Basic concepts of Balance score card |
| • |
Benefits of Balance score card &
Role in improving effectiveness in organization |
| • |
Structure of Balance Score Card |
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| MODULE 3: Building
the scorecard strategic perspective |
MODULE 4: Building
the scorecard - operational perspective |
| • |
Setting up mission statement and identifying
care principles of strategic planning |
| • |
Steps involved in building the scorecard |
| • |
Developing the key strategic profiles |
| • |
Achieving consensus decision using nominal
group techniques |
| • |
Strategy Maps |
|
| • |
Creating targets & measures |
| • |
Identifying indicators to measure the
benefits |
| • |
Creating initiatives |
| • |
Cascading the scorecard |
| • |
Critical success factors |
| • |
Innovative HR Measures |
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| MODULE 5: More
about balanced scorecard |
| • |
Communicating the scorecard |
| • |
Sustaining the Balanced
scorecard |
| • |
Improving the scorecard |
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Few quotes from our participants:
| Program was well structured
and desgnied. Faculty skills and knowledgeis much
appreciated |
Vikash
Kumarkar
Team Leaker-Human Resources
B.P.Ergo limited |
| It was a very enruching training
programme. The trainer Mr.nitin Sanker really
simplified the difficult topic thank you. |
Lebana
Penkar
Training Manager
Le Royal Meridien |
| Very high quality. Good grip
on Overview, basics + concept, Excellent faculty. |
P.V.Kalawar
VP - HR
Clariant |
| Excellent program. Very informative
& interactive good sharing of exp by the participants.
|
Ms.Reena Amin
Manager - HR
VENTURE INFOTEK |
| Over all a very good exposual
to BSC apart from learning BSC also implement
the BSC. |
Sachin
Dhopie
HR - Manager
IGNIGY |
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